Managed Services
Managed IT, secure by default.
Monitoring, patching, backups, endpoint security and support for companies of 5 to 300 people. Billed by the hour, invoiced in detail.
How we run your IT
- 1Discover
- 2Onboard
- 3Protect
- 4Respond
- 5Report
What's included
You pick what you need; we bill the hours.
Helpdesk & support
A team you can call. Issues handled remotely, on site when needed.
Monitoring, patching & backup
Proactive monitoring, a defined patch cadence and backups we verify with restore tests.
Endpoint & identity security
Protected devices, enforced multi-factor authentication and least-privilege access on every account we manage.
Security testing & hardening
Advanced cybersecurity solutions, including risk assessments, penetration testing, and proactive threat mitigation.
Compliance follow-up
Continuous checks of your environment against the frameworks that apply to you, with the evidence kept ready for an audit or a client questionnaire.
Cloud, hosting & DNS
Cloud infrastructure on AWS, Azure, Google Cloud and Cloudflare, plus hosting and DNS management, billed at public pricing.
IT & security assessment
Our entry point: we map your infrastructure and systems, then hand you prioritised security recommendations. A paid engagement, estimated in hours up front.
Connectivity, telephony and cameras
The rest of what an office needs to run, from the same team.
Internet connectivity
Fiber, VDSL or satellite (Starlink), with 4G/5G as a backup when the line matters. Delivered and managed with the rest of your IT.
Telephony
Cloud PBX, SIP trunks and fixed numbers, plus mobile subscriptions, eSIM or classic SIM, as an operator notified to the IBPT.
Security cameras
Design and installation of camera systems, as a camera systems company authorised by the FPS Home Affairs, in line with the Belgian camera legislation.
- Operator notified to the IBPT, the Belgian telecom regulator, since 2023.
- Authorised camera systems company (FPS Home Affairs, Directorate-General Security & Prevention).
How it starts
A first call
You describe your setup and what worries you. We tell you whether we're the right fit.
The assessment
We map your infrastructure and systems, then give you prioritised security recommendations. Paid, estimated in hours, no commitment beyond it.
Onboarding
We bring your assets under monitoring and management, apply the security baseline, and you get one number to call.
Secure by default
Every client gets the same baseline, whatever the size of the engagement.
- Multi-factor authentication enforced on every account we manage.
- Endpoint protection on every managed device, monitored.
- Backups verified with regular restore tests.
- Security patches applied on a defined cadence.
- Least-privilege access: nobody, including us, holds more rights than needed.
- A named incident path: you know who to call and what happens next.
Pricing, in plain terms
- By the hour. No flat fees.
- Invoiced in detail: you see what was done and how long it took.
- Public cloud at public pricing. We don't add a markup on cloud services.
- Lines, numbers and mobile plans are monthly subscriptions at their list price; our work on them is by the hour.
Common questions
Do you work with companies our size?
We take on companies from 5 to 300 people, with a team of 10. Small enough that you talk to the people doing the work.
How do you charge?
By the hour, with itemised invoices. There are no flat fees, and public cloud services are billed at the provider's public price, without markup.
What does the assessment include?
A map of your infrastructure and systems, followed by prioritised security recommendations. It's a paid engagement, estimated in hours before we start.
Which tools do you use?
We don't list our security tooling publicly. We'll walk you through it in a call.
Do you help with compliance?
Yes. We follow your environment continuously against the frameworks that apply to you, and keep the evidence ready for audits and client questionnaires.
Can you provide our internet and phone lines?
Yes. Fiber, VDSL or Starlink, with 4G/5G backup; cloud telephony with fixed numbers and SIP trunks; and mobile subscriptions. We're an operator notified to the IBPT.
Do you install security cameras?
Yes, as a camera systems company authorised by the FPS Home Affairs. Cameras only.
Will you publish our name?
No. We don't name the companies whose IT we run. References are shared on request, with the client's agreement.
How we work
As a Managed Service Provider, we ensure proactive IT management, security, and automation to keep your infrastructure efficient, resilient, and compliant.
Based in Belgium, we work with clients across Belgium, France, the Netherlands and other European countries.
Start with an assessment.
We map your infrastructure and systems, then give you prioritised security recommendations. Paid, estimated in hours, no commitment beyond it.
Book an assessment